Privacy Policy
Last updated: January 1, 2026
At Lean1, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.
1. Information We Collect
Personal Information: When you complete our qualification quiz or checkout form, we collect your name, email address, and health-related information including weight, height, health conditions, and medication history.
Automatically Collected Information: We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and information about how you interact with our website.
Tracking Technologies: We use cookies, pixel tags, and similar technologies to track activity on our website and improve our services. This includes the Facebook Pixel, which helps us measure the effectiveness of our advertising and deliver relevant ads.
2. How We Use Your Information
We use the information we collect to:
- Evaluate your eligibility for GLP-1 weight loss medication
- Connect you with licensed healthcare providers
- Process and fulfill your orders
- Send you order confirmations and updates
- Improve our website and services
- Measure advertising effectiveness and deliver relevant ads
- Comply with legal obligations
3. Information Sharing
We do not sell your personal information. We may share your information with:
- Healthcare Providers: Licensed providers who review your health information and may prescribe medication
- Pharmacy Partners: Compounding pharmacies that fulfill prescriptions
- Service Providers: Third parties who assist with payment processing, email delivery, and website analytics
- Advertising Partners: We share limited, hashed data with advertising platforms (such as Facebook) to measure ad performance. This data is encrypted and cannot be used to personally identify you.
- Legal Requirements: When required by law, subpoena, or legal process
4. Facebook Pixel & Conversions API
We use the Facebook Pixel and Conversions API to track website activity and measure advertising effectiveness. This includes sending hashed (encrypted) email addresses and purchase information to Facebook. You can opt out of interest-based advertising through your Facebook ad settings or through the Digital Advertising Alliance at aboutads.info/choices.
5. Data Security
We implement industry-standard security measures to protect your personal information, including encryption of data in transit and at rest. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. Health information is retained in accordance with applicable healthcare regulations.
7. Your Rights
Depending on your location, you may have the right to access, correct, delete, or port your personal data. To exercise these rights, contact us at support@lean1.com. We will respond to your request within 30 days.
8. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a new effective date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at support@lean1.com.